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Rating
American restaurants for accessibility is no small task. It's going
to take a lot of work from the people who know how important this
information is and who have a passion for letting others benefit
from their accessibility experiences.
And with that
passion, will come different opinions on the question: "what
is accessibility?" We know that- just like we have different
opinions about quality restaurant food- opinions about a positive
experience with accessibility will vary.
Below are some
tips and guidelines about reviewing and rating restaurants for accessibility.
TIP
# 1: No special credentials are required to do an accessibility
review.
You
don't need special credentials to review a restaurant. All it takes
is your concern, your passion and your opinion.
TIP
# 2: You don't have to eat at the restaurant in order to review
it.
Simply
go in and ask for a business card, look around inside, ask to use
the restroom, and ask questions about whether they have Braille
Menus and Large Font Menus and anyone on staff who can sign language
interpret. That will give you enough information to evaluate the
restaurant.
TIP
# 3: The main question to consider as you rate restaurants for accessibility
is: would you recommend this destination to a friend? If so, how
highly?
For
your Overall Rating, you can select from one of five ratings: No
Access, Poor Access, OK Access, Good Access, or WOW! Access.
Before submitting your Overall Accessibility Rating, think about
whether you would recommend this restaurant to a room filled with
thousands of people with disabilities because this is exactly what
the Internet is allowing you to do. Also ask yourself if you would
recommend this restaurant to people with varying disabilities- possibly
different from my own.
TIP
# 4: If you prefer to save yourself a trip, call the restaurant
first.
Ask if they have an accessible
entrance. If their answer is no, your form is already filled out.
Rate it NO ACCESS. Also, ask if they have Braille Menus, Large Font
Menus, and if there is any member permanently on staff who knows
Sign Language Interpreting. Sign Language Interpreting is not a
common service at restaurants but it is important to ask the question.
TIP
# 5: Getting there/Parking
Give
higher ratings to restaurants that:
Are easy to get to or are within close proximity to public
transportation.
Have disabled-person only spots
Give
lower ratings to restaurants that:
Have no disability accessible spots unless the restaurant
is near a subway stop. If that's the case, give a lower-than-average
rating.
The farther away the disabled-person only spots
are from the restaurant, the lower the rating.
Curb-cuts should be near each disabled-person only spot, if not, lower your rating accordingly.
Tip
# 6: Getting Inside: Entrance
Give higher ratings to restaurants that:
Allow you to come through the front door, particularly those
with automatic doors and wide doorways.
Give lower ratings to restaurants that:
Require you to use a kitchen, side door or other inconvenient
entrances.
Have entrances with sharp turns, such as storm doors, making
it difficult to maneuver wheelchairs into entranceways.
Give a NO ACCESS rating if:
Stairs are the only option in getting into the restaurant.
Tip
# 7: Getting Around Inside
People with mobility devices such as wheelchairs,
carts, and walkers should be able to maneuver wheelchairs easily
between tables so that they aren't forced to interrupt fellow diners
on their way to the table.
Accessible tables should be the rule rather
than the exception.
High bar stool seating, unmoveable bench seating, and unreachable
seating due to split levels should all be considered inaccessible
for someone with a mobility device.
Give higher ratings to restaurants that:
Have
ample space in between tables and chairs, making it easy to get
from one place to another. Allow for ease of maneuverability between
tables.
Have all or the majority of tables with wheelchair accessible
seating
Have wooden, cement or tiled flooring.
Give lower ratings to restaurants that:
The only place for a wheel chair is at the end of the table, and
in the way of the waitress and traffic flow.
Give a "No access" rating if:
There are only platform or bench tables or
There are only tables accessible by stairs.
Tip
# 8: Using the Bathrooms
Higher ratings should go to restaurants
that have at least one large bathroom stall Ñlarge enough so that
when you use a wheelchair, you have enough maneuvering room to close
the stall door easily.
Highest ratings go to bathrooms with an
automatic door.
Give a "No Access" rating if:
Bathrooms have no accessible stalls (i.e., no grab bars on
either side of toilet).
Bathrooms are too narrow to accommodate a wheelchair.
Tip
# 9: Service and Communication
Ask the restaurant staff whether the restaurant
has Large Font Menus, Braille Menus, and Sign Language Interpreting.
On the WOW! Review Form there is an option for Yes or No to this
question.
Tip
# 10: Your Overall Rating
There are many things you will consider
as you give a restaurant your overall accessibility rating. We all
have different disabilities that will effect our opinions. The bottom
line question to ask yourself is would you recommend this restaurant
to a friend who was disabled? Would you recommend it to a room full
of friends who have different disabilities?
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